Here is where you can see where your order is at in production. Refer to your order number assigned in your confirmation email. This sheet is updated several times a week. If you have tracking on your inclusion and it says it has been delivered, please give it some time for me to log it. If it has been a few days and it has not been updated, contact me.
Pending inclusions means that I have not received the inclusion you are sending yet.
Pending jewelry means that the jewelry you purchased has been ordered on my end, and I am waiting for it to arrive.
Jewelry received means that I have received the jewelry on my end.
Inclusions received means that I have received your breastmilk or cremains in the mail!
Inclusion Preserving means that I have started the milk preservation process for your inclusion. Cremains will not have this status as they don’t need to undergo an extra preservation step unlike the breastmilk.
Production started means that I have received your inclusions and jewelry and your keepsake has started production.
Ready to ship means that your keepsake is complete and awaiting shipment.
Complete/Shipped means that your keepsake shipped & you have received a tracking number via email